Mission Support Specialist (Acwa) Job in Throughout The Nation - 98027582 - ZAR3DKTGPNLNW

Job Title:
MISSION SUPPORT SPECIALIST (ACWA)

Department:
Department Of Homeland Security

Agency:
Customs and Border Protection

Job Announcement Number:
MHCBPDE-453467-OC (ACWA)

SALARY RANGE:
$27,431.00 - $44,176.00 /year

OPEN PERIOD:
Thursday, March 31, 2011 to Friday, December 23, 2011
SERIES & GRADE:GS-0301-05/07

POSITION INFORMATION:
Full Time Career/Career Conditional

PROMOTION POTENTIAL:
11

DUTY LOCATIONS:
Many vacancies - Throughout the Nation

WHO MAY BE CONSIDERED:
Status Candidates (Merit Promotion Eligibles)

JOB SUMMARY:

CBP: Securing America's Borders

Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career?  If so, the Department of Homeland Security (DHS) is calling.  DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters.  The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations.  Make an impact; join DHS.

Discover a challenging and rewarding career in CBP, the sole organization responsible for securing the nation's borders.  At U.S. Customs and Border Protection, we:

• Screen passengers, vehicles, and shipments entering our country
• Seize illegal narcotics, vehicles, and agricultural products
• Prevent unauthorized entry into the country
• Rescue individuals who fall into dangerous conditions traversing our border

For more information about CBP's mission, activities, and careers, please visit our website at:  http://www.cbp.gov/.

This is an open continuous announcement which will establish an inventory of applicants interested in a career as a  Mission Support Specialist with U.S. Customs and Border Protection.

Who May Apply: U.S. Citizens.

If you are a status candidate, you may also apply through VIN 453472.

Organizational Location: Positions will be filled within Customs and Border Protection, Office of Border Patrol, in various locations throughout the U.S. and Puerto Rico.  Relocation expenses will not be paid.  For a list of all possible duty stations, please see the "Duties" section of this announcement.

The following link displays the locality pay tables by geographic area.  

If you do not see your geographic area listed, select the last table listed "Rest of the United States". http://www.opm.gov/oca/11tables/indexGS.asp

Note: One or more selections may be made using this vacancy announcement.

KEY REQUIREMENTS:

• You must be a U.S. Citizen
• You will be required to successfully complete a background investigation

Additional Duty Location Info:
Many vacancies - Throughout the Nation

Your job will include:

• Applying a wide range of administrative programs concepts, laws, policies, practices and analytical methods to address technical issues or problems
• Providing advisory and technical services on organizational functions and work practices
• Developing new or modified administrative program work methods and procedures for delivering effective services to customers
• Developing and delivering briefings, project papers, reports, and correspondence to foster understanding and acceptance of findings and recommendations

HOW AND WHERE WILL POSITIONS BE FILLED UNDER THIS ANNOUNCEMENT?

• Eligible applicants may be referred and selected at any time after the opening date for current openings, and continue, as needed, for the duration of this announcement. 
• Once you accept or decline a job offer; or are rated ineligible due to incorrect response or missing documents you will not receive further consideration under this announcement unless you re-apply.
• Although this announcement is advertised for multiple organization components, duty locations, and grade levels, it is not intended to convey any expectation that positions will be filled at all organizational components, duty locations, or grade levels.
• There may be occasions where selection consideration is limited to current Customs and Border Protection employees, Department of Homeland Security employees, or Federal employees (those employed outside the Department of Homeland Security) with competitive status and/or based on working/residing within a particular commuting area. 
• You are limited to five location preferences, if you change locations after your initial application submission it will overwrite previously chosen locations.

WHERE WILL POSITIONS BE FILLED UNDER THIS ANNOUNCEMENT?
Positions will be filled at multiple locations throughout the United States and Puerto Rico. See list below to view the list of locations.

Listed below are duty locations where positions may be filled under this announcement:

Blaine Sector

Marfa Sector

Bellingham Station, Bellingham, WA

Alpine Station, Alpine, TX

Blaine Station, Blaine, WA

Amarillo Station, Amarillo, TX

Blaine Sector HQ, Blaine, WA

Big BendNational Park Station,

Lynden Station, Lynden, WA

Big Bend National Park, TX

Port Angeles Station, Port Angeles, WA

Ft.Stockton Station, Ft. Stockton, TX

Sumas Station, Sumas, WA

Lubbock Station, Lubbock, TX

Buffalo Sector

Marfa Station, Marfa, TX

Buffalo Station, Tonawanda, NY

Marfa Sector HQ, Marfa, TX

Buffalo Sector HQ, Grand Island, NY

Midland Station, Midland, TX

Erie Station, Erie, PA

Pecos Station, Pecos, TX

NiagaraFalls Station, Niagara Falls, NY

Presidio Station, Presidio, TX

Oswego Station, Oswego, NY

Sanderson Station, Sanderson, TX

Rochester Station, Rochester, NY

Sierra Blanca Station, Sierra Blanca, TX

WellesleyIsland Station, Wellesley Island, NY

Van Horn Station, Van Horn, TX

Del Rio Sector

Miami Sector

Abilene Station, Abilene, TX

DaniaBeach Station, Dania Beach, FL

Brackettville Station, Brackettville, TX

Jacksonville Station, Jacksonville, FL

Carrizo Springs Station, Carrizo Springs, TX

Marathon Station, Marathon, FL

Comstock Station, Comstock, TX

Miami Sector HQ, Pembroke Pines, FL

Del Rio Station, Del Rio, TX

Orlando Station, Orlando, FL

Del Rio Sector HQ, Del Rio, TX

Tampa Station, Tampa, FL

Eagle Pass North Station, Eagle Pass, TX

West Palm Beach Station, Riviera Beach, FL

Eagle Pass South Station, Eagle Pass, TX

New Orleans Sector

Rocksprings Station, Rocksprings, TX

Baton Rouge Station, Baton Rouge, LA

San Angelo Station, San Angelo, TX

Gulfport Station, Gulfport, MS

Uvalde Station, Uvalde, TX

Lake Charles Station, Lake Charles, LA

Detroit Sector

Mobile Station, Mobile, AL

Detroit Station, Detroit, MI

New Orleans Station, New Orleans, LA

Detroit Sector HQ, Selfridge ANGB, MI

New Orleans Sector HQ, New Orleans, LA

Gibraltar Station, Gibraltar, MI

Ramey Sector

Marysville Station, Marysville, MI

Ramey Station, Aguadilla, PR  

SanduskyBay Station, Sandusky Bay, OH

Ramey Sector HQ, Aguadilla, PR  

Sault Ste. Marie Station, Sault Ste. Marie, MI

Rio GrandeValley Sector

El Centro Sector

Brownsville Station, Olmito, TX

Calexico Station, Calexico, CA

Corpus Christi Station, Corpus Christi, TX

El Centro Station, Imperial, CA

Falfurrias Station, Falfurrias, TX

El Centro Sector HQ, Imperial, CA

Ft.Brown Station, Brownsville, TX

Indio Station, Indio, CA

Harlingen Station, Harlingen, TX

Riverside Station, Riverside, CA

Kingsville Station, Kingsville, TX

El Paso Sector

McAllen Station, McAllen, TX

Alamogordo Station, Alamogordo, NM

Rio GrandeCity Station, Rio Grande City, TX

Deming Station, Deming, NM

Rio GrandeValley Sector, Annex, McAllen, TX

El Paso Intel, El PasoTX

Rio GrandeValley Sector HQ, Edinburg, TX

El Paso Station, El Paso, TX

Weslaco Station, Weslaco, TX

El Paso Sector HQ, El Paso, TX

San Diego Sector

El Paso SOD, El Paso, TX

Boulevard Station, Boulevard, CA

Fabens Station, Fabens, TX

Brown Field Station, San Diego, CA

Ft.Hancock Station, Ft. Hancock, TX

Campo Station, Campo, CA

Las Cruces Station, Las Cruces, NM

Chula Vista Station, San Ysidro, CA

Lordsburg Station, Lordsburg, NM

El Cajon Station, El Cajon, CA

Santa Teresa Station, Santa Teresa, NM

Imperial Beach Station, Imperial Beach, CA

Truth or Consequences Station, Truth or

Murrieta Station, Murrieta, CA

Consequences, NM

San Clemente Station, San Clemente, CA

Ysleta Station, El Paso, TX

San Diego Sector HQ, Chula Vista, CA

Grand Forks Sector

San Diego Sector HQ, San Diego, CA

Bottineau Station, Bottineau, ND

San Diego Sector HQ, San Ysidro, CA

Duluth Station, Duluth, MN

Spokane Sector

Grand Forks Station, Grand Forks, ND

Bonners Ferry Station, Bonners Ferry, ID

Grand Forks Sector HQ, Grand Forks, ND

Colville Station, Colville, WA

Grand Marais Station, Grand Marais, MN

Curlew Station, Curlew, WA

InternationalFalls Station, International Falls, MN

Eureka Station, Eureka, MT

Pembina Station, Noyes, MN

MetalineFalls Station, Metaline, WA

Portal Station, Portal, ND

Oroville Station, Oroville, WA

Warroad Station, Warroad, MN

Spokane Sector HQ, Spokane, WA

Havre Sector

Whitefish Station, Whitefish, MT

Havre Station, Havre, MT

Swanton Sector

Havre Sector HQ, Havre, MT

BeecherFalls Station, Beecher Falls, VT

MaltaStation, Malta, MT

Burke Station, Burke, NY

Plentywood Station, Plentywood, MT

Champlain Station, Champlain, NY

Scobey Station, Scobey, MT

Massena Station, Massena, NY

Shelby Station, Shelby, MT

Newport Station, Newport, VT

St. Mary Station, Babb, MT

Ogdensburg Station, Ogdensburg, NY

Sweetgrass Station, Sweetgrass, MT

Richford Station, Richford, VT

Houlton Sector

Swanton Station, Swanton, VT

Calais Station, Baring, ME

Swanton Sector HQ, Swanton, VT

FortFairfield Station, Ft. Fairfield, ME

Tucson Sector

Houlton Station, Houlton, ME

Ajo Station, Ajo, AZ

Houlton Sector HQ, Hodgdon, ME

Casa Grande Station, Casa Grande, AZ

Jackman Station, Jackman, ME

Douglas Station, Douglas, AZ

Rangeley Station, Rangeley, ME

Naco Station, Bisbee, AZ

Van Buren Station, Van Buren, ME

Nogales Station, Nogales, AZ

Laredo Sector

Sonoita Station, Sonoita, AZ

Cotulla Station, Cotulla, TX

Tucson Intel, Tucson, AZ

Dallas Station, Euless, TX

Tucson Station, Tucson, AZ

Freer Station, Freer, TX

Tucson Sector HQ, Tucson, AZ

Hebbronville Station, Hebbronville, TX

Willcox Station, Willcox, AZ

Laredo Sector HQ, Laredo, TX

Yuma Sector

Laredo North Station, Laredo, TX

Blythe Station, Blythe, CA

Laredo South Station, Laredo, TX

Wellton Station, Wellton, AZ

Laredo West Station, Laredo, TX

Yuma Station, Yuma, AZ

San Antonio Station, San Antonio, TX

Yuma Sector HQ, YumaAZ

Zapata Station, Zapata, TX

OBP HQ

Washington, D.C.

Special Operations Group, El Paso, TX

Border Patrol Special Coordination,

El Paso, TX

QUALIFICATIONS REQUIRED:

GS-05: You qualify at the GS-05 level if you possess three years of progressively responsible experience including the ability to analyze problems to identify significant factors, gather pertinent data, and recognize solutions, plan and organize work, and communicate effectively orally and in writing.Experience may have been gained in administrative, professional, technical, investigative, or other responsible work. Experience in substantive and relevant secretarial, clerical, or other responsible work may be qualifying if it provides evidence of the skills necessary to perform the duties of the position. Experience of general clerical nature (typing, filing, routine procedural processing, maintaining records, or other non-specialized tasks) is not creditable.

GS-07: You qualify at the GS-07 level if you possess one year of specialized experience including performing developmental assignments under the close guidance of a higher level specialist that provided exposure to a wide variety of management and administrative methods and techniques such as updating budget data on spreadsheets; compiling data for budget requests; preparing requests for personnel action; providing orientation to new employees; coordinating office moves and telephone service requirements; monitoring usage of government motor vehicles; collecting and analyzing information related to workflow, office procedures and control systems in support of program evaluations; and responding to routine questions concerning administrative procedures and requirements.

You must:

• Meet all qualification requirements, including education and any selective placement factors at the time of application.  Qualifications claims will be subject to verification which could occur at any stage of the application process.  
• Submit your resume, your online questionnaire, and any supporting documents by 11:59 p.m. Eastern Standard Time on the closing date of this announcement.

Experience and education qualifications for this position are in the Office of Personnel Management’s Operating Manual.Please click on the link below for the Qualification Standards.

http://www.opm.gov/qualifications/Standards/group-stds/gs-admin.asp

For further information concerning superior academic achievement and related qualification standards, please see:

http://www.opm.gov/qualifications/policy/ApplicationOfStds-04.asp

For further information on combining education and experience to meet qualifications, please see:

http://www.opm.gov/qualifications/policy/ApplicationOfStds-05.asp

Knowledge, Skills, Abilities and Other Characteristics (KSAOs):

Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position.  Candidates will be asked to demonstrate their attainment of these KSAOs in an online job questionnaire.  The KSAOs are:

• Knowledge of administrative programs, policies, practices, and methods
• Ability to evaluate many kinds of information and formulate techniques and methods to address technical issues and problems
• Ability to communicate orally and in writing

Residency:  If you are not currently a CBP employee, you must meet one or more of the following primary residency criteria for the last three years prior to applying to this announcement:

1. Resided in the United States or its protectorate or territories (excluding short trips abroad, such as vacations);
2. Worked for the United States government as an employee overseas in a federal or military capacity; or
3. Been a dependant of a United States federal or military employee serving overseas.

Exceptions may be granted if you provide complete state-side coverage information such as the state-side address of the professor in charge of the "Study Abroad" program, the church records for your overseas church mission, and/or state-side addresses of anyone who worked or studied with you overseas.  You must provide information and related documentation at the time of application.

HOW YOU WILL BE EVALUATED:

You will be evaluated based on your resume, transcripts (if applicable) and the responses to the online questionnaire.  You will receive a score ranging from 70-100 based on your responses.

BENEFITS:

DHS offers competitive starting salaries and an attractive benefits package, including: health insurance, Thrift Savings Plan (similar to a 401(k)), Flexible Spending Account, retirement plan, life and long-term care insurance, Employee Assistance Program, personal leave days and paid federal holidays.  Other benefits may include: flexible work schedules, telework, tuition reimbursement, transportation subsidies, uniform allowance, health and wellness programs, and fitness centers.  DHS is committed to employee development and offers a variety of employee training and development opportunities.  For more information, please go to www.dhs.gov/careers and select Benefits.

OTHER INFORMATION:

Promotion Potential:  There is no obligation to provide future promotions to you if you are selected.  Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

CBP requires participation in Direct Deposit/Electronic Funds Transfer for salary payments.

CBP uses E-Verify to validate all newly hired applicants' ability to work legally in the United States.  To learn more about E-Verify, please follow this link:  http://www.uscis.gov/files/nativedocuments/e-ver-employee-rights.pdf. 

HOW TO APPLY:

Your application packet must include a completed assessment questionnaire, a resume, and any applicable and/or required supporting documentation.  Please see the "Required Documents" section below for additional information.

You are not required to submit official documentation as part of your application package; an unofficial version will be accepted during the application process.  However, if selected, you must provide the required official documentation prior to appointment.  If any part of your application is not received, it will be evaluated solely on the information available.

If you are unable to upload your information, you may fax it in.  Please complete the cover page located at http://staffing.opm.gov/pdf/usascover.pdf using the vacancy LN 453467.  Please provide your SSN, name, and address using the exact name you used when you filled out the questionnaire.  The fax number is 1-478-757-3144.  If you previously uploaded documents into Application Manager, you do not need to fax those same documents.

Applications and supporting documentation will not be accepted by mail or email.  The address below is for inquiries only.  If you are unable to apply on-line, please contact the Human Resources Specialist listed at the end of this vacancy announcement at least one day prior to the closing date for further instructions.  You may apply more than once, but the most recent application is the only one that will be used.

REQUIRED DOCUMENTS:

• Resume:  A resume is required and must be in English.  It must contain your full name, address, phone number, the last four digits of your Social Security Number, a detailed description of your duties and the dates you performed them (MM/DD/YY), as well as your work schedule and salary.
• Transcripts are required if basing any part of your qualifications on education.  Education must be from an institution accredited by an agency recognized by the U.S. Department of Education.  Education obtained from a foreign university or college is not creditable unless it has been evaluated by an organization that specializes in interpretation of education credentials.  For a listing of accrediting agencies, please see http://www.naces.org/members.htm.
• CTAP/ICTAP eligibility:  If you have never worked for the federal government, you are not ICTAP/CTAP eligible.  Information about ICTAP or CTAP eligibility is on the OPM's Career Transition Resources website at http://www.opm.gov/Reduction_In_Force/employee_resources/ctap/index.asp.  To be considered well qualified under ICTAP/CTAP, you must earn a score of 85 or above on the rating criteria developed for this position.  You must submit a separation notice; SF-50B, an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
• Veterans Preference:  To apply veteran's preference you must submit the following proof of eligibility:
  • Five Point Preference:  DD 214 (Member Copy 4)
  • Ten Point Preference:  DD214 (Member Copy 4) and supporting documentation as listed on the Standard Form 15 (application for 10-Point Veteran's Preference).  Click this link for a copy of the SF-15: http://www.opm.gov/forms/pdf_fill/SF15.pdf.  Veteran's with a service-connected disability must also submit a VA Disability Award letter dated 1991 or later.
  • If you are currently serving on active duty:  A statement of service from your unit identifying the branch of service, period(s) of service, type of discharge, campaign badges or expeditionary medals earned, and the date you will be separated or be on approved terminal leave.  If you supply a statement of service at this stage, your preference will be verified by a DD 214 (Member Copy 4) upon separation from the military.
  • For more information about veteran's preference, please click this link:  http://www.opm.gov/employ/veterans/html/vetguide.asp.  Please upload veterans documents under miscellaneous documents.

It is your responsibility to verify that information entered, uploaded, or faxed (i.e., resume, veterans documentation, assessment questions and answers, and SF-50B's) is received and is accurate.  Human Resources will not modify or change any part of your application.  If a document is not in a legible format, you will not be able to view it in Application Manager and you must again upload or fax the documentation by the closing date.

AGENCY CONTACT INFO:

Staffing Team C
Phone: (612)467-7035
Fax: (478)757-3144
Email: CBP.MHC-STAFFINGTEAMC@DHS.GOV Agency Information:
CBP Minneapolis Hiring Center
BHW Fed Bldg
1 Federal Drive
Fort Snelling, MN 55111-4055
USA
Fax: (478)757-3144

WHAT TO EXPECT NEXT:

You will be notified initially when your application packet is received.  You will receive a second notification stating if you were found qualified or not qualified.  Your application will remain in the inventory of tentatively qualified applicants.  You will be notified of your referral to the selecting official each time your name is referred on a certificate for consideration. If further evaluation or interviews are required, you will be contacted. If you are referred on a certificate, you will be notified of the outcome once certificates are returned.