Medical Support Assistant (Oa) Job in Gainesville - 97987281 - ZAHYQOLZ0L/RK

Job Title:
MEDICAL SUPPORT ASSISTANT (OA)

Department:
Department Of Veterans Affairs

Agency:
Veterans Affairs, Veterans Health Administration

Job Announcement Number:
11-7007-PB-BT

SALARY RANGE:
$27,990.00 - $40,706.00 /year

OPEN PERIOD:
Wednesday, March 23, 2011 to Wednesday, August 31, 2011
SERIES & GRADE:GS-0679-4/5

POSITION INFORMATION:
Full-Time  Permanent, VARYING SHIFTS. (INCLUDES WEEKENDS AND HOLIDAYS)

PROMOTION POTENTIAL:
5

DUTY LOCATIONS:
1 vacancy - Gainesville, FL

WHO MAY BE CONSIDERED:
Applications will be accepted from current and former competitive service Federal employees, and people eligible under special hiring authorities.

JOB SUMMARY:

Since your qualification is based in part on information in your personnel folder as of the closing date of this announcement, you should ensure that your folder reflects all training and experience related to the job.

Posting this announcement does not obligate management to fill the vacancy by promotion.Other methods such as reassignment, change to lower grade, transfer, appointment or reinstatement may be used concurrently or subsequently to fill the vacancy.

The evaluation methods used in rating, ranking, certifying, and selecting candidates for promotion will be those contained in the current merit promotion plan. There will be no discrimination in selection based upon sex, race, creed, color, national origin, religion, lawfulpolitical or employee organization affiliation, age, marital status, or nondis-qualifying handicap.

THIS POSITION IS FOR THE NEW BED TOWER.  POSITION WILL NOT BE FILLED UNTIL 7/15/11.

KEY REQUIREMENTS:

• U.S. Citizenship
• Designated and/or Random Drug Testing required.
• Background and/or Security Investigation required.

Additional Duty Location Info:
1 vacancy - Gainesville, FL


At the full performance level, the incumbent performs clerical work in support of the care and treatment given to patients such as receiving patients or maintaining patient files; work administering or advising on medical record systems; or work maintaining medical records in a ward, clinic, or other such unit of a medical facility. Receives and relays incoming and outgoing telephone and intercom messages. Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.Schedules specialized appointments for the unit and with other specialized units within the health care system.Receives and directs patients and visitors, answers routine inquiries and makes appropriate referral of questions concerning patient's condition.Determines general nature of inquiry and independently responds to all administrative questions.Ensures that nursing staff is reminded of patient appointments and that required medical documentation is available.Updates records to include treatment or test results.Receives and processes applicants for admission and outpatient treatment.Independently makes benefit eligibility determinations.Upon request of the patient, the incumbent completes appropriate forms and initiates actions to the receipt, deposit or disbursement of patient's funds.

QUALIFICATIONS REQUIRED:

Candidates must be citizens of the United States.At the GS-4 level, one year of general experience having performed clerical, office, or other experience preparing, receiving, reviewing, and verifying documents, maintaining office records, locating and compiling data or information from files for reports, and similar clerical support work within an organization OR two years of education above high school.At the GS-5 level, one year of specialized experience equivalent to at least the next lower grade level conducting clerical, receptionist and secretarial duties associated with patient care and treatment; determining eligibility of clients; answering routine questions from patients and family members; resolving problems related to processing client's request for treatment OR four years of education abovehigh school.This position requires a qualified typist (40wpm).

To qualify based on education, submit copy of transcript or list of courses with credit hours, major(s), and grade-point average or class ranking. Application materials will not be returned. Submit proof of your education with a transcript or list of courses with credit hours, major(s), and grade point average or class ranking. We will be unable to return these to you. You can receive credit for education received outside the United States if you provide evidence that it is comparable to an accredited educational institution in the United States when you apply.
You must be a U.S. citizen to qualify for this position.

After appointment, you will be subject to random testing for illegal drug use.

You will need to successfully complete a background security investigation before you can be appointed into this position.

Applicants for this position must pass a pre-employment medical examination.
HOW YOU WILL BE EVALUATED:

You will be evaluated to determine if you meet the minimum qualifications required; and on the extent to which your application shows that you possess the knowledges, skills, and abilities associated with this position as defined below. When describing your knowledges, skills, and abilities, please be sure to give examples and explain how often you used these skills, the complexity of the knowledge you possessed, the level of the people you interacted with, the sensitivity of the issues you handled, etc.

KNOWLEDGE, SKILLS AND ABILITIES TO BE ADDRESSED:

1.Ability to read, interpret and apply knowledge of VA regulations and directives to include knowledge of federal state laws.

2.Ability to communicate orally and in writing in order to deal effectively with people from a variety of backgrounds and with varying levels of understanding.

3.Knowledge of medical terminology.

4.Knowledge of content and format of Consolidated Health Record (CHR).

5.Thorough knowledge of the internal organization of the many administrative and clinical services of the medical center in order to properly refer inquiries.

6.Ability to understand and follow instructions on a daily basis.

7.Skill in operating a personal computer and officeequipment, i.e., fax machine, copier machine, etc.

Position Description No. 4430A

IF PERFORMANCE BASED INTERVIEWS ARE CONDUCTED, CURRENT NF/SG VHS EMPLOYEES ARE ENTITLED TO HAVE A UNION OBSERVER.

ALL APPLICANTS PROVIDING DIRECT PATIENT CARE SERVICES ARE REQUIRED TO DEMONSTRATE PROFICIENCY IN SPOKEN AND WRITTEN ENGLISH AS REQUIRED BY VA HANDBOOK 5005, PART II, APPENDIX I.

THIS AGENCY PROVIDES REASONABLE ACCOMMODATIONS TO APPLICANTS WITH DISABILITIES.IF YOU NEED A REASONABLE ACCOMMODATION FOR ANY PART OF THE APPLICATION AND HIRING PROCESS, PLEASE NOTIFY THE AGENCY.THE DECISION ON GRANTING REASONABLE ACCOMMODATION WILL BE ON A CASE-BY-CASE BASIS. FAXES ARE NOT ALLOWED, UNLESS PRIOR APPROVAL HAS BEEN GRANTED BY THE SPECIALIST/ASSISTANT HANDLING THIS RECRUITMENT.IF APPROVED, FAXES SENT FROM A GOVERNMENT FACILITY WILL NOT BE ACCEPTED.

NOTE:FAILURE TO DOCUMENT QUALIFYING TYPING (40 WPM) AND OFFICE AUTOMATION (OA) SKILLS IN YOUR APPLICATION MATERIAL/OFFICIAL PERSONNEL FOLDER PRIOR TO THE CLOSING DATE OF THIS ANNOUNCEMENT MAY RESULT IN DISQUALIFICATION FROM THIS POSITION.

BENEFITS:You may participate in the Federal Employees Health Benefits program, with costs shared with your employer. More info: http://www.usajobs.gov/jobextrainfo.asp#FEHB.

Life insurance coverage is provided. More info: http://www.usajobs.gov/jobextrainfo.asp#life

Long-Term Care Insurance is offered and carries into your retirement. More info: http://www.usajobs.gov/jobextrainfo.asp#ltci

New employees are automatically covered by the Federal Employees Retirement System (FERS). If you are transferring from another agency and covered by CSRS, you may continue in this program. More info: http://www.usajobs.gov/jobextrainfo.asp#retr

You will earn annual vacation leave. More info: http://www.usajobs.gov/jobextrainfo.asp#VACA

You will earn sick leave. More info: http://www.usajobs.gov/jobextrainfo.asp#SKLV

You will be paid for federal holidays that fall within your regularly scheduled tour of duty. More info: http://www.usajobs.gov/jobextrainfo.asp#HOLI
OTHER INFORMATION:You must submit all required information by the closing date. If materials are not received, your application will be evaluated solely on the information available and you may not receive full consideration or may not be considered eligible.

The materials you send with your application will not be returned.

If you fax your application, we will not consider it.

Send only those materials needed to evaluate your application. Please do not place your application in a notebook or binder.

You will be required to serve a probationary period of 1 year.


HOW TO APPLY:You must submit your application so that it will be received by the closing date of the announcement.

Current North Florida/South Georgia Veterans Health System employees: Submit VAF 4078, a signed and dated resume or OF-612, Optional Application for Employment (by closing date) & responses to Knowledge, Skills and Abilities (to be returned no later than seven calendar days after the closing date) to Human Resources Management Service. Other eligible applicants are required to submit a signed and dated resume or OF-612, Optional Application for Employment, signed & dated OF-306, Declaration for Federal Employment (January 2001 Version) & responses to Knowledge, Skills and Ability Statements by the closing date. Current and former federal employees must also include a copy of there latest SF-50 (Notification of Personnel Action) and latest Performance Appraisal.Veterans must also include a copy of their DD-214 showing character of discharge, (if service-connected for disability must include SF-15 with proof of disability).ICTAP/ CTAP eligibles must submit a copy of the RIF notice, Certificate of Expected Separation (CES), or notice of proposed separation with your application.Applicants who fail to submit the required documents or submit wrong versions of the OF-306 will be ineligible for consideration. Send application material to NF/SG Veterans Health System (05),

1601 SW Archer Road, Gainesville, Florida32608-1197

.If you need additional information, please contact Human Resources at (352) 374-6009. Applications will be accepted until the positions have been filled.

If you are a current or former federal employee with reinstatement eligibility, you must submit a copy of your last Notification of Personnel Action (SF50) showing your position, title, series, grade and eligibility.

AGENCY CONTACT INFO:

PAUL BOAN
Phone: 352-376-1611 ext 6009 Agency Information:
Department Of Veterans Affairs
1601 SW Archer Rd
Gainesville, FL 32608
US

WHAT TO EXPECT NEXT:

Relocation expenses are not authorized.No government faxes or mailing envelopes/postage permitted.For additional information, please contact Paul Boan, Human Resources Assistant, Human Resources Management Service, at (352) 374-6009.

Equal Opportunity Employer